Run an online shop
Selling online scatters your records across a marketplace dashboard, a notes app and your memory. This pack keeps the seller's side on paper you control: the listing sheet, the stock count that agrees with it, the packing slip in the box, and honest logs of what came back and who's still waiting on you.
For: Etsy, eBay, marketplace and independent online sellers.
What “done” looks like: Done: your listings, stock, shipments, returns and open customer issues each have a current, downloadable record — and they agree with each other.
The flow
- Step 1Prepare your listingsProduct Listing Sheet
Before the photos go up — SKU, title, price and quantity in one place.
You decide: Your prices. The sheet doesn't add marketplace fees or taxes on top.
- Step 2Count what's in stockInventory Count Sheet
Stock check — does the shelf agree with the listing sheet?
Your products come over with the listed quantity as the expected count.
- Step 3Pack and ship ordersPacking Slip / Delivery Note
An order ships — a packing slip with quantities and no prices.
- Step 4Record returnsReturns Log
Something comes back — record what, why, and what you did about it.
Returns you can't resell can move to the waste log — rows carry over and you delete the resellable ones.
- Step 5Track customer issuesCustomer Service Tracker
A customer is waiting on you — keep the issue on one list until it's closed.
Packing orders on a Saturday? The packing slip and the returns log are quick fills on a phone at the packing table, and drafts survive a refresh, holding in the tab for up to three hours.
What you get
This is the actual Product Listing Sheet before you type anything — brackets are the blanks you fill. Every document downloads as PDF or Word.
| SKU | Item / title | Price | Qty | Status |
|---|
What this pack doesn’t do
- It won't calculate marketplace fees, shipping costs or sales tax — prices are what you type.
- It's not a return policy. The log records what you did; a policy is a promise to customers that this pack deliberately doesn't write.
- No marketplace-rules interpretation — Etsy's and eBay's requirements are theirs to define and yours to check.
Questions people actually ask
- Is this an inventory system?
- No — it's the paper layer. If you outgrow it, you'll know, and that's the point where a live inventory tool earns its subscription.
- Why keep a returns log when the marketplace already shows returns?
- The dashboard shows its side. Your log records the outcome you actually processed — including patterns dashboards miss, like one batch coming back damaged three times.
- Do customer names belong in the CS tracker?
- Reference orders, not people. An order number identifies the case without putting personal details on paper you might print or forward.
These are operating records. They are not a return policy, do not calculate marketplace fees or taxes, and do not interpret any marketplace's rules.